Process Mining

Process Mining involves the discovery, analysis, monitoring, and optimization of business processes through data-driven insights. This approach empowers organizations to unlock substantial value, such as reducing operational costs, enhancing customer experience, shortening lead times, and identifying areas of non-compliance.

Our methodology goes beyond merely identifying patterns in event logs. We conduct thorough fact-finding across documentation, personnel, and systems to gain a comprehensive understanding of business processes. To support this, we leverage the Disco Process Mining tool from our partner Fluxicon—an established organization based in the Netherlands. This enables us to pinpoint time-consuming activities, bottlenecks, and deviations that may be impacting process efficiency and effectiveness.

The results include:

Eliminate Unwanted Steps Within a Process

Faster Reaction to Process Discrepancies & Violations

Better Controls

Higher Performance Levels

Identify areas for training and skills development

Decisions made on actual process execution history

Reduced Time